Q: What if the car doesn’t show up?

A: In case the vehicle you booked doesn’t show up, we will offer you a full refund immediately.
Q: What if the car shows up late?
A: We try our best to ensure our partners reach our customers on time. But in case of delays, do call us and we will help you out by either providing an alternate vehicle or giving you a full refund.
Peak Time Charge
Cabra Cabs business model
Cabra Cabs is an online marketplace for drivers.
These drivers are independent and they are either self-employed (own their commercial vehicles), or work for an Operator who owns multiple cars.
Like you have a Cabra Cabs app on your smart phone to book a cab, these drivers have a similar Driver mobile App on their smart phones. We activate the Driver app after a thorough check of authenticity and conducting due diligence of the commercial & personal papers of the driver & operator. These drivers decide their own time to login to the Cabra Cabs application and accept requests for rides from customers. They may choose to remain logged out of the system as per their convenience.
Cancellation Policy
Cancellation fee of £5 will be charged :

If you cancel after 5 minutes after the cab is allotted or
if a driver cancels after waiting at your location for more than 5 minutes.
You will not be charged a cancellation fee if the driver is delayed by more than 5 minutes.
Cancellation fee will be added to the bill amount of your next ride.
Offer Specific Terms & Conditions

Last Updated: 27th February 2020

These general terms & conditions of offer (“General Offer Terms”) shall constitute a legally binding and enforceable contract between the Customer availing the Offer (“Customer(s)/ You/ Your”) and Cryptoblockchain1 Limited (“Cabra Cabs”). You are not bound in any way to participate in the Offer. By availing the Offer, You unequivocally accept to be bound by the terms set out below. The participation is voluntary and any purchase or transaction on the Cabra Cabs Platform shall be deemed as acceptance of the terms and conditions mentioned herein. These General Offer Terms along with any other offer specific terms as may be issued by Cabra Cabs from time to time shall constitute the entire understanding between Cabra Cabs and You and these General Offer Terms shall supersede any other offer specific terms in the event of conflict unless such offer specific terms expressly supersede these General Offer Terms.

The offer is valid ONLY on Cabra Cabs Mobile Application and can be availed on cab Services.
The taxi/cabs services (“Services”) provided by third parties on the Cabra Cabs mobile application (“Cabra Cabs Platform”) shall be the responsibility of the third party providing the Services and all claims shall be against that third party (“Service Provider”) providing the service to which the offer applies.
Offers shall not be clubbed with other Offers as a matter of Cabra Cabs policy.
You shall become ineligible to participate in this Offer if You are barred from using services of Cabra Cabs during Offer Period. Cabra Cabs reserves the right to disqualify any Customer from the benefits of the Campaign/Offer, if any fraudulent activity is identified as being carried out by the Customer for the purpose of availing the benefits under the Campaign/Offer or otherwise by use of the service.
Cabra Cabs disclaims all warranties, conditions or statements, whether express, implied or statutory, including, without limitation, the implied warranties or conditions of merchantability, quality and / or fitness for the products or services included in this Offer, the Services or for any other purpose.
Pictures of products shown in the communication sent to the Customer either through mailers or advertised on Cabra Cab website, are for representation purposes only and may not bear a resemblance to the actual Services provided by the relevant Service Provider. Cabra Cabs shall under no circumstances be responsible towards the same.
Services offered under this program are subject to availability from the respective Service Provider in relevant geographical location and in no circumstances Cabra Cabs shall be liable for non-availability of any of the Services.
Under no circumstance will the Offer/Discount being offered under this Program be settled or exchanged in cash.
All liability with respect to the Services availed lies solely with the respective Service Provider.
Cabra Cabs or the Service Provider shall not be liable for any indirect or speculative or consequential or penal damages, including, but not limited to, any loss of use, loss of data and loss of income or profits, irrespective of whether it had an advance notice of the possibility of any such damages. Notwithstanding anything contained in this General Offer Terms, the total liability of Cabra Cabs and the Service Provider, shall not, in any circumstances, exceed the (one hundred pounds only), irrespective of the nature of the claim which results in such liability and whether based on contract or tort or any other theory of law.
The Offer shall be subject to usual force majeure events.cabra may at its sole discretion refuse, deny, discontinue, withdraw and terminate the Offer at any time during the Offer Period without assigning any reasons whatsoever and without any prior notice to You.
All disputes shall be settled amicably, on failure to do so within 30 (Thirty) days, such disputes shall be resolved by a sole arbitrator appointed by mutual agreement of the parties. The proceedings of the arbitration shall be conducted in accordance with the provisions of the ADR Alternative Dispute Resolution through the UK County Courts Scheme.

The customer agrees and acknowledges that the use of the Mobile App/Website is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality and fitness for any purposes are excluded to the fullest extent permitted by law.

The information contained in this Website / Application is for general information purposes only. The information is provided by Cabra Cabs and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Cabra Cabs. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the Website / Application up and running smoothly. However, Cabra Cabs takes no responsibility for, and will not be liable for, the Website / Application being temporarily unavailable due to technical issues beyond our control